FAQS
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When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime!
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How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 15 day notice before you move out.
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What type of documentation do I need to provide in order to rent a space?
We require a government issued photo ID (example: driver’s license, state ID, or passport).
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Does there have to be someone in the office to let me through the security gates?
For added security, access times are limited to 6 AM – 9 PM. We can, however, accommodate additional access times by individual needs. Access is granted electronically by the use of your personal identification number that can be changed at any time if desired.
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How do I make a payment?
You can pay in person, online, or mail a check or money order. You may also sign up to have payments automatically deducted from your credit card or debit card monthly.
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What forms of payments do you accept?
We accept checks, money orders, VISA, MasterCard, American Express and Discover. We also accept cash payments during office hours.
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How do I know how much storage space I will need?
You can either use our Space Estimator on our website or call our manager for assistance.
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Do I need to bring my own lock?
You may bring your own lock, or they are available for purchase in the office.
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Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials or perishables. Please contact us if you have any questions regarding a specific item.
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Do you have handcarts and dollies available at your facility?
Each location will have a dolly available for your use on a first come, first served basis.